JV Bouncy Castle Hire

Great experience using JV Bouncy Castle Hire for my son’s 3rd birthday. Super easy booking online, arrived on time and collected on time. Thank you team!

Great experience using JV Bouncy Castle Hire for my daughter’s 5th birthday. Arrived on time and collected on time. Smooth process Thank you team!

I don't often write reviews and especially not negative ones as I run an events business and know at times how hard it can be. We had hired generators from JV a few years ago and got a good service although communication wasn't the best. We have provided PA for a fairly large and well know fireworks show locally near Winchester for some years and have a great relationship with our client. In previous years we used our own generator we purchased a few years ago This year we needed a bigger generator due to additional requirements and I had no hesitation to use JV, especially as being a fireworks show in a field ideally needed the generator collected in the evening and knew they did 'out of hours' collection. The generator was booked but have to say as others have said communication was very poor. Imagine my shock when I get an email late on Tuesday night saying they had to cancel the booking as his van had developed an issue as they had no contingency! Their token offer of help was to give me the number of two local generator hire companies, neither of which could collect on the Friday and could only collect on the Monday! Clearly not going to be ideal as can't really leave a generator in a field for 3 days! Really should have made arrangements to get their generator to site or made arrangements with another company to do so. This caused me and my client a great deal of stress not to mention several hours finding another company who could deliver a generator and collect on the Saturday morning, which still wasn't ideal but better than Monday. There are a lot of positive reviews which are no doubt when things go well. But it does seem when there are issues their customer service is quite frankly very poor and they seem to make no effort to resolve the situation.

Really happy with JV for hire of softplay and ballpit for 1st birthday party, felt pretty good value. Especially wanted to say Shane, who set up for us, was really kind and so helpful, he helped us open up and set up the hall we had hired. They were a weeny bit late for collection, but this wasnt a problem at the venue we hired.

The service from JV Bouncy castles was excellent. After reading many testimonials online, I knew I could trust them to turn up on my wedding day without me being there to oversee it. They were friendly and responded to all my emails. Above all else, the bouncy castle was a mega hit!!! Definitely a great addition to our wedding reception and I even managed to do a few front flips in my very fitted wedding dress!! Thanks so much!!